15+ years designing end-to-end enterprise B2B experiences — from complex regulated workflows to field-facing device interfaces. I own ambiguous problems from first principles and ship work that measurably reduces friction.
I treat AI the way I'd treat any new tool in the design toolkit — worth adopting where it genuinely improves the work, not because it's trending. Right now that means using Claude to help organize and synthesize research findings, and building hands-on fluency with AI-assisted coding tools (Cursor, v0.dev) so I can move from static Figma comps to working, interactive prototypes faster — closing the gap between what stakeholders imagine and what the experience will actually feel like.
End-to-end UX case studies spanning enterprise device experiences, regulated commerce flows, and design systems.
Connection Error Flows — consolidating 100+ cryptic device errors into a system technicians could self-diagnose
Online Car Buying Experience — designing trustworthy credit workflows for automotive dealerships
Vending/Kiosk Experience — designing an accessible touch interface for industrial environments, PPE, and non-English-speaking staff
SharePoint Training Site Redesign — restructuring content and navigation into a self-service training hub