Product & systems
Complex workflows, platform thinking, information structure, interaction design, research, and cross-functional decision-making.
My career has never been only about screens. I work at the intersection of product, experience, systems, and strategy—finding structure in complicated problems and turning that structure into something people can understand and use.
I’ve spent more than 15 years designing enterprise and B2B experiences, from regulated workflows and self-service platforms to field-facing devices used in real operating environments. I stay close to the work: framing ambiguous problems, conducting research, shaping strategy, prototyping, testing, and carrying decisions through detailed design and delivery.
The through-line extends beyond software. Physical making, visual storytelling, teaching, and creative leadership have trained me to think in constraints, systems, materials, sequence, and audience. Whether the output is a product interface, a service model, a workshop, or a physical artifact, I’m interested in the same question: what is the organizing principle that makes the whole thing make sense?
Complex workflows, platform thinking, information structure, interaction design, research, and cross-functional decision-making.
Modern quilting, footwear and garment construction, and concept-driven physical work—where materials, sequence, craft, and narrative all have to resolve.
Workshops, creative-community leadership, mentoring, and facilitation—translating complex ideas so other people can act on them.
Winning design · The Shoe Surgeon class competition
I translated the visual language, strength, and storytelling of The Woman King into a physical sneaker through palette, texture, material choices, proportion, and construction. The work moved from digital concepting to a finished object—and was selected as the winning design in The Shoe Surgeon’s class competition.
I also construct footwear from scratch. These quilted Air Jordans combine textile design with footwear patterning and assembly: selecting and composing materials, cutting and stitching components, sequencing construction, and resolving the pieces into a wearable finished object.
Working in a physical medium makes the constraints tangible. Materials behave differently, sequence matters, tolerances matter, and some decisions cannot simply be undone—another way of practicing systems thinking through making.
Owned end-to-end UX for enterprise mobile, tablet, kiosk, and vending supply chain experiences, including consolidating 100+ cryptic device errors into 3 clear categories that cut support calls 40% at launch.
Designed regulated, multi-step credit inquiry workflows for automotive dealerships, balancing compliance requirements with a trustworthy customer experience.
Founded a UX Center of Excellence in Hillsboro, OR, establishing design practice and standards across global sales and marketing teams.
Early UX and brand experience work.
I use AI as a working design material—for synthesis, exploration, prototyping, iteration, and implementation. This portfolio is one example: I directed an AI-assisted process to create and iteratively refine the custom WordPress theme you’re using now, evaluating the information architecture, interaction, visual system, code output, and deployed experience along the way.
The point isn’t automation for its own sake. It’s shortening the distance between an idea and something tangible enough to evaluate, while keeping user evidence, product context, craft, and design accountability at the center of the work.